Consumer court orders NHAI contractor to pay commuter ₹1 lakh
A Krishnagiri consumer forum found the National Highways Authority of India and contractor Shiva Buildtech guilty of gross deficiency in service over maintenance of the Krishnagiri-Hosur toll stretch. It ordered ₹1 lakh for a commuter and ₹1 crore in damages, according to The Hindu.
The District Consumer Disputes Redressal Commission in Krishnagiri has held the National Highways Authority of India and its contractor, M/s Shiva Buildtech, guilty of “gross deficiency in service”, according to The Hindu. The case concerns the maintenance of the Krishnagiri-Hosur toll stretch. The commission’s finding, as described in the supplied material, is linked to the agencies’ failure to maintain the road despite collecting crores of rupees in toll revenue.
The commission directed the NHAI and the contractor to pay ₹1 lakh to a commuter. It also ordered ₹1 crore in damages, although the available material does not explain how that amount is to be distributed or identify the basis for the award. The source does not provide the commuter’s name, the specific shortcomings on the toll stretch, the date of the order or whether the parties plan to appeal.
No response from the NHAI or Shiva Buildtech is included.
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