Hyrox has apologised after allowing an athlete to complete a race in Beijing after she soiled herself during the indoor fitness competition. Video of the incident prompted concerns about hygiene and questions over why officials did not intervene.

Co-founder Moritz Fürste apologised to people affected “directly or indirectly” and said the company was working on immediate rule changes. In a statement posted on Instagram, he said Hyrox “did not handle the situation like we should have”, accepted responsibility for failing to anticipate the incident and promised improvements to event processes.

Hyrox said it had clear procedures covering medical issues and biocontaminants, but that an unforeseen situation caused those protocols to become unclear in practice. Some participants at the Saturday event reportedly demanded an apology and refunds, arguing they had been forced to come into contact with contaminated equipment. Joe Ho, who competed in the event, called on the organisation to consider refunds, credits or other compensation for affected participants.

The company also warned that anyone sending abuse or threats of violence to the athlete, whose identity was shared online, would be permanently banned from future Hyrox events. It said there was no place in its community for threats or encouragement to harm an athlete.

Anthony Huang, an associate professor at the National Taiwan University of Sport, told the BBC that the decision to let the athlete continue could indicate a “results-driven attitude”. He said a mature sporting culture should consider not only whether an athlete won, but how the result was achieved, and questioned whether Hyrox’s rapid commercial growth had outpaced its ability to manage competitions safely.

Hyrox alternates one-kilometre runs with exercises including sled pushes, burpee jumps, rowing and sandbag lunges. Founded in Hamburg in 2017, it has expanded worldwide and made its mainland Chinese debut in late 2024. More than 500 Chinese gyms offer Hyrox-specific training, according to Xinhua, while demand for the Beijing event led organisers to add an extra day.