Lagos agency tells CWAY to strengthen water handling and storage
The Lagos State Consumer Protection Agency has directed bottled-water company CWAY to improve its packaging, handling and storage practices after receiving complaints from consumers. The available report does not specify the nature of the complaints, the agency’s detailed requirements or a deadline for compliance.
The Lagos State Consumer Protection Agency has directed CWAY to improve the way it packages, handles and stores its water products. The agency’s instruction followed complaints from consumers, according to Punch Nigeria. The available information does not identify the consumers who made the complaints or describe the specific problems they reported.
It also does not state whether the complaints concerned packaging, handling, storage, or all three areas. The agency’s directive places the focus on the company’s procedures for preparing and keeping its water products. No details were provided on the measures CWAY must introduce, the timetable for implementation or any sanctions that could follow if the instruction is not met.
The report does not say whether the agency has announced further inspections or disclosed the company’s response. It records only that Lagos authorities have asked CWAY to improve its packaging, handling and storage after consumer complaints.
This independently written report is based on information supplied by the named publisher. Vertrix News has not independently verified the source report.