OPay receives two consumer-voted fintech awards in Lagos

Nigerian fintech company OPay has received two awards at the fifth Consumers Value Awards, with the organisers saying the honours were based on nationwide consumer voting. At a ceremony in Ikeja, Lagos, on September 23, OPay was named Most Trusted Brand in the FinTech category and Most Consumer Friendly/Innovative FinTech Brand. The company received 70.1 per cent of valid votes in the first category and 70.2 per cent in the second.

The awards process involved consumer nominations followed by public voting among shortlisted brands. The winning companies were those with the highest number of valid votes in each category, according to the supplied material. Odiase Ikponmwosa Kolawole, OPay’s Head of Partnerships, said the recognition belonged to the company’s customers and represented a responsibility to continue providing simple, reliable and innovative financial services.

Isimeme Ayobami Owobu, the company’s Team Director for Key Account Merchants, Retail and FMCG, said the awards would reinforce OPay’s focus on consumers and merchants. OPay said the recognition came as it marked eight years of operations in Nigeria. The company was launched in the country in 2018 and provides services including transfers, bill payments, card services, airtime and data purchases, savings and merchant payments.

The company said it is licensed by the Central Bank of Nigeria and insured by the Nigeria Deposit Insurance Corporation, with the same insurance coverage as commercial banks. It also described network reliability, security and accessibility as central to its offering. The awards provide an indication of the outcome of the public voting exercise, but the supplied material does not provide an independent assessment of the company’s services or compare its vote totals with those of other shortlisted fintech brands.

OPay said it would continue to listen to customers and develop services intended to deliver value.