Singapore study finds openness to shopping AI comes with demands for safeguards
A Global Payments study says 59 per cent of Singaporeans surveyed are open to letting artificial-intelligence agents make purchases for them. The research covered seven countries and found Singapore respondents also wanted strong safeguards. The supplied material does not provide the full methodology, sample size or country-by-country comparisons.
Singaporeans show strong interest in allowing artificial-intelligence agents to shop on their behalf, but they also want substantial safeguards, according to a study released by Global Payments. The latest research on agentic AI found that 59 per cent of Singaporean respondents were open to an AI agent making purchases without human intervention. The study covered seven countries, including Singapore, the United States, China and the United Kingdom.
The findings suggest that willingness to use automated shopping services is accompanied by concern about the conditions under which those services operate. The supplied material does not specify which safeguards respondents preferred or how they would expect companies to enforce them. The study is described as examining the hurdles agentic AI must overcome before consumers trust it to complete purchases independently.
The source does not provide the survey’s sample size, fieldwork dates or detailed comparison with the other countries. South China Morning Post reported the findings. No company response, regulatory reaction or information about currently available shopping agents is included in the supplied material.
This independently written report is based on information supplied by the named publisher. Vertrix News has not independently verified the source report.