Customs begins nationwide integrity perception survey
The Nigeria Customs Service has begun an anonymous nationwide survey of officers and stakeholders on corruption, transparency and integrity. Conducted with the World Customs Organisation, the exercise will run until October 9 and is intended to identify weaknesses and support institutional improvements.
The Nigeria Customs Service has begun a nationwide survey on perceptions and experiences of corruption, transparency and integrity within the organisation. The 2026 Customs Integrity Perception Survey was approved by Comptroller-General Bashir Adeniyi and is being conducted with the World Customs Organisation under its Anti-Corruption and Integrity Promotion Programme. The exercise began on September 28 and will run until October 9.
The Service said it was intended to obtain candid feedback from officers and stakeholders and identify areas requiring improvement. The survey is anonymous. Officers will participate through a dedicated online platform, while eligible stakeholders will use a separate platform with one-time passwords distributed through Customs public relations units.
The Service said 5,000 one-time passwords had been generated for the stakeholder component. Participants include customs agents, importers, exporters, warehouse and terminal operators, shipping and airline companies, free-trade-zone operators, excise traders and transporters. Public relations officers were directed to work with Customs Area Controllers to distribute access details, explain the exercise and encourage participation before the deadline.
The Customs Service said broad participation would help ensure that the findings reflected experiences across its operational environments. It added that the outcome would support stronger integrity mechanisms, improved processes and greater public confidence.
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