Nilgiris consumer group seeks sale bills for Aavin and market purchases

The Coonoor Consumer Protection association has urged the Aavin management and the Horticulture Department to ensure that consumers receive bills for purchases made at Aavin outlets and the farmers’ market in Udhagamandalam. The demands were made at the association’s monthly meeting, where members said sale bills were not being issued to consumers buying Aavin products in the Nilgiris. They also said bills were not being provided for produce sold at the farmers’ market in Udhagamandalam.

The association said issuing bills would provide consumers with a record of their purchases. It called on the authorities responsible for the outlets and market to take steps to ensure that the practice was followed. The group also raised an issue concerning mini-bus fares in the district.

It asked the regional transport office to cancel the licences of operators found collecting fares above the approved rates. The association further demanded that an authorised fare chart be displayed prominently in every mini-bus. It said the display would enable passengers to check the fare being collected during their journeys.

The demands place responsibility for sale documentation on Aavin and the Horticulture Department, while calling on the regional transport office to act against alleged fare violations. The source material does not specify how many outlets, market vendors or mini-bus operators were involved, or whether any enforcement action has already been taken.