Police book case after alleged assault of Zepto delivery agent in Hyderabad

Hyderabad’s Karkhana police have registered a case after a 24-year-old Zepto delivery agent was allegedly assaulted during a dispute with a customer over the delivery location. Both men approached the police, and the agent was reported to have suffered a minor bleeding injury to his head.
Karkhana police in Hyderabad have registered a case after a Zepto delivery agent was allegedly assaulted by a customer during a dispute over an order’s delivery location. The incident occurred on Saturday evening, when 24-year-old delivery agent Ashish went to deliver an order at about 7 p.m. Police said the customer, identified as 35-year-old Ajay Kumar, told him to come to another location because he was not at home.
Ashish reportedly refused and asked Kumar to contact him when he was available at the address provided for the delivery. The disagreement continued over the phone and developed into a verbal altercation. According to the police account, Ashish later went to Kumar’s residence to complete the delivery.
A further argument allegedly broke out there, during which the delivery agent was assaulted. He sustained a minor bleeding injury to his head, the police said. After the incident, both Ashish and Kumar approached Karkhana police station with complaints.
Police registered a case in connection with the alleged assault. The source material does not specify the sections invoked, whether anyone was arrested or the customer’s account of the incident. It says that further investigation is under way.
The dispute began over whether the delivery should be made at the address associated with the order or at a different location requested by the customer. The alleged assault took place after the delivery agent went to the customer’s residence. Police are now examining the complaints and circumstances surrounding the confrontation.
The reported injury was described as minor, but no further medical details have been provided. The case remains under investigation, and the source material does not indicate any court proceedings.
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